A BRITISH Airways director at the centre of an operational crisis due to staff shortages and the scrapping of the carrier’s Scottish workforce has been on holiday abroad during the fiasco.
Geoff Want, director of ground operations at BA, has overseen the outsourcing of 430 check-in and dispatch jobs at Scottish airports and is in charge of baggage handlers at Heathrow, where the backlog of misplaced bags has risen to more than 20,000 in the past week. for more click here